Last Updated: November 15, 2022
FITUP intends to protect the privacy of its users (whether or not registered with FITUP) on its mobile application being FITUP or FITUP – Weight Loss & Diet (“mobile application”) and the privacy of their data provided by them to FITUP from time to time. The privacy of our website and/or our mobile application users, whether you are our former or existing registered user or merely a visitor to our Website and/or our mobile application, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information.
What type of information does FITUP collect from you?
We only collect personally identifiable information that you choose to provide on our Website and/or our mobile application on registration for the purpose of registering on our Website and/or our mobile application. FITUP may ask for Personal Information from you at the time of registering for the purpose of providing you the content and/or services that you request.
Additionally, FITUP collects the e-mail addresses of those who opt to communicate with FITUP via e-mail for regular updates, discounts and deals. However your other personal details including but not limited to gender, age, postal address, phone number, date of birth, job role, occupation, opinion on deals available, feedback, suggestions, views, survey information, etc. (“User Information”) may be shared/volunteered by you on our discussion forums or other pages which you may access or visit on our Website and/or our mobile application. You may note that User Information being in the public domain is available for access for all our Website’s and/or our mobile application users and visitors. You are advised to exercise discretion before you make your personal details public, as such information is vulnerable to mis-use and can be easily misused. FITUP in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of User Information shared by you, by any third party or any party not known to FITUP.
We encourage your participation on our discussion forums to share your views, experiences, ideas and deals and to keep you abreast with the latest deals, popular products and services, discounts, attractive deals and best prices to enhance and personalise your overall shopping experience. Notwithstanding termination of your membership with FITUP, any/all information exchanged by you with FITUP in the form of written communication, responses to emails, feedback required from you, participation in discussions, content posted on our website and/or our mobile application, together with all intellectual property rights embodied therein, shall for all purposes, etc. be deemed to be the property of FITUP and shall be owned exclusively by FITUP for the exclusive use of FITUP. Accordingly, FITUP shall not in this regard, be obliged to modify, alter, substitute or delete any content posted by you on our Website and/or our mobile application or any information shared by you with us, on termination of your membership with FITUP.
Our Website and/or our mobile application does not collect information about you except when you specifically and knowingly provide it. FITUP uses your Personal Information and User Information for the purpose of creating a vibrant online user oriented shopping platform enriched by expert and user generated content.
FITUP DOES NOT trade, sell or otherwise deal in your Personal Information in any manner, except as specified herein, or unless express consent is sought from you, in that regard. Your Personal Information is collected for the purpose of identifying you (i) on our forum of users (ii) as members of FITUP (iii) for the purpose of interacting with you, and (iv) keeping you abreast of deals, discounts, products and services which interest you.
FITUP also collects certain other information from you on your visit to our Website and/or our mobile application such as your information about your operating system, browser type, the URL of the previous web site you visited, your internet service provider and your IP Address (“Non-personal Information”). This information cannot be easily used to personally identify you. We use Non-personal Information for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, to ascertain how our visitors use our website and/or our mobile application, including information relating to the frequency of visits to our web site and/or our mobile application, average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, co-operating with law enforcement activities, etc. This information is used to improve the site content and performance. You also agree that FITUP may gather usage statistics and usage data from your use of our Website and/or our mobile application to evaluate your use of our products/services, to improve our products/services, Website and/or mobile application content and to ensure that you are complying with the terms of the applicable agreements between you and FITUP. The statistics and data collected may or may not be aggregated. These statistics contain no Personal Information or User Information that can distinctly identify you.
We may in future also share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purpose as we may desire. By usage of our Website and/or our mobile application you expressly permit FITUP to access such information for one or more purposes deemed fit by FITUP.
Similar to other commercial web sites, our Website and/or our mobile application utilizes standard technology called “Cookies” and Web server logs to collect information about how our Website and/or our mobile application is used. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies are only read by the server that places them, and are unable to inter alia run programs on your computer, plant viruses or harvest your personal information. Cookies allow Web servers to recognize your computer each time you return to our web site and/or our mobile application including the date and time of visits, the pages viewed, time spent at our Website and/or our mobile application, and the Websites visited just before and just after our Website and/or our mobile application, verify your registration or password information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site, and suggest products or services that may interest you. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. FITUP understands and supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking FITUP cookies may disable certain features on our Website and/or our mobile application and may make it impossible for you to use certain services available on our Website and/or our mobile application. This may also affect your overall shopping experience with us.
When and how do we collect the Information?
We collect information from you for various purposes including but not limited to the following:
1) Member Registration:
If you choose to become a registered member of our Website and/or our mobile application, you will be required to share some of your personal details such as your name, e-mail address, a unique login name, password, and password validation. This information is collected on the registration form for several reasons including but not limited to the following:
2) Automatic Logging of Session Data
We automatically log generic information about your computer’s connection to the Internet, which we call “session data”, that is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, type of browser software being used by you and the activities conducted by you on our Website and/or our mobile application. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyse things such as the items visitors are likely to click on most, the manner in which visitors click preferences on our Website and/or our mobile application, number of visitors surfing to various pages on the site, time spent by the visitors on our Website and/or our mobile application and frequency of their visit . It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.
This website uses “Google Analytics” to help analyse how user uses this website. Google Analytics uses “cookies”, which are small text files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form. The anonymous information generated by the cookies about your use of this website (including your IP address) is transmitted to Google. Your IP address is collected purely for the purpose of determining geographic location of visits and does not link or seek to link IP address with the identity of the computer user.
The information so collected is then processed to compile statistical reports on website activity. The reports are used to evaluate aggregate visitor usage to optimise the content of the website and to serve our Users better. Google analytics does not compile any personally identifiable data and all the activity on our website falls within the bound of Google Analytics Terms of Service.
We may from time to time add or enhance products/services available on our Website and/or our mobile application. To the extent these products/services are provided to and used by you, we will use the information you provide in this regard to facilitate the products/service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store and publish such information to assist us in making the site the better and easier to use.
FITUP’s presence on social networking websites viz. LinkedIn, Facebook, Twitter, Youtube, etc. is only a promotional initiative to invite participation and involvement of prospective customers located in different parts of the country. The domain links contained therein may either direct you to our Website and/or our mobile application or request your participation by way of feedback, suggestions, shopping experiences, discussions, views, etc. about various latest deals, best discounts, technology, trends, and similar topics. FITUP in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to FITUP.
Does FITUP protect my personal information?
FITUP is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever FITUP obtains Personal Information from you, our Website and/or our mobile application uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. Access to your Personal Information is limited to FITUP’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. FITUP uses its best endeavours to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, FITUP assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of FITUP.
Does FITUP secure the content its users post from other users?
The content that you store, post, or transmit on or through our Website and/or our mobile application, such as forum postings, your profile page, the images you upload to our Website and/or our mobile application, may be accessed by other users (registered or unregistered), including people that you do not know. The purpose of making such content public is to enhance your overall shopping experience and to provide you a platform where users meet and interact on a one to one basis. However, the content/images that you post in discussion forms may be prone to mis-use by a party not known to you. FITUP in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such content, by any third party or any party not known to FITUP. We suggest that you exercise care and caution in communicating with other users and only disclose your information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
How does FITUP use the information that it collects?
Your Personal Information and User Information is used by us and/or authorized third parties/service partners to support your interaction with us, to offer you the latest deals and best prices concerning products and services and to contact you again about other services and products that we offer. By submitting your Personal Information and User Information to FITUP, you expressly acknowledge and consent to FITUP to use such information and to process the same in a manner deemed fit by FITUP. This may involve conducting data analysis, research based on reviews about deals, transfer of your Personal Information to third party experts for the purpose of outsourcing services offered to you by FITUP, etc.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
FITUP makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures to protect your Personal and Non-Personal Information against unauthorized access to and unlawful interception. However, you understand and acknowledge that no internet site can fully eliminate security risks associated with protecting such information. Although access to such information is restricted to authorised employees or agents of FITUP, we cannot guarantee the security of any information transmitted on the internet and you agree to do so at your own risk.
We reserve the right to disclose Personal Information/ User Information without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a good-faith belief that (i) such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on us or (ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required (iii) protect and defend the rights or property of the website and/or our mobile application owners of FITUP, or the users of FITUP, (iv) person(s) or company(ies) who provide certain support services to us, and (v) person(s) or company(ies) who share certain responsibilities/obligations of FITUP.
How does FITUP address children’s privacy?
FITUP requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website and/or our mobile application or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age you provide your consent to your child’s registration with our Website and/or our mobile application and if you believe that they have disclosed personally identifiable information to us, please contact us at [email protected] so that we may take immediate steps to delete the child’s information.